Terms Conditions

1.0 Introduction

Welcome to PakSun Energy an online e-commerce store operating in Pakistan. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1.1 Use of Website

You may use our website for lawful purposes only. You may not use our website for any illegal or unauthorized purpose, including violating intellectual property rights, transmitting viruses or malware, attempting to gain unauthorized access, or engaging in fraudulent activities.

1.2 Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, product information, and software, is the property of PakSun Energy or its respective licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without our prior written permission, except where permitted by applicable law.

1.3 Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date. However, minor differences may occur between product images and the actual product, including differences in color, appearance, packaging, or specifications.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

1.4 Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, product specifications, offers, and availability may change at any time without prior notice. In the event of a pricing or listing error, we reserve the right to correct the error and, where necessary, cancel or amend the affected order.

1.5 Stock Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will notify you as soon as reasonably possible. If we are unable to fulfill the order, we may offer an alternative product or provide an appropriate refund where applicable.

While we make reasonable efforts to maintain accurate inventory information, we cannot guarantee that every product will always be available.

1.6 Shipping and Delivery

We provide shipping and delivery services within Pakistan.

Delivery times may vary depending on the product, destination, courier service, availability, weather, and other circumstances beyond our reasonable control.

Orders may be delivered through third-party courier or logistics providers. While we take reasonable steps to ensure that products are dispatched safely, delivery delays may occur due to circumstances outside our control.

Please refer to our Shipping & Delivery Policy for additional information.

1.7 Returns, Refunds & Exchange

We provide returns, refunds, and exchanges for eligible products subject to our applicable policy.

All return or exchange requests must meet the conditions specified in our Return, Refund & Exchange Policy. We reserve the right to reject requests that do not meet the applicable eligibility requirements.

Please refer to our Return, Refund & Exchange Policy for complete details.

1.8 Product Warranty & Warranty Claims

PakSun Energy may sell products that are covered by warranties provided by the respective manufacturers, brands, authorized distributors, or importers.

Warranty coverage, duration, exclusions, and claim procedures may vary depending on the product and brand.

Where applicable, customers may be required to contact the relevant manufacturer, authorized distributor, or service center for warranty claims or after-sales service. PakSun Energy may assist customers in directing them to the appropriate warranty service channel where possible.

Warranty coverage does not generally apply to damage caused by misuse, improper installation, unauthorized modification or repair, negligence, physical damage, or failure to follow the manufacturer’s instructions.

1.9 Privacy

We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy.

Please refer to our Privacy Policy for information about how personal information may be collected, used, and protected.

1.10 Limitation of Liability

To the maximum extent permitted by applicable law, PakSun Energy shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our website, products, or services.

This may include loss of profits, business interruption, data loss, or other indirect losses.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

1.11 Indemnification

You agree, to the extent permitted by applicable law, to indemnify and hold harmless PakSun Energy, its affiliates, employees, representatives, and agents from claims, losses, damages, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of our products or services.

1.12 Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan.

Any disputes arising out of or in connection with the use of this website, purchases made through it, or these Terms & Conditions shall be subject to the applicable courts in Karachi, Pakistan, to the extent permitted by law.

1.13 Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective when the updated Terms & Conditions are published on our website. Your continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions.

1.14 Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

PakSun Energy
Soldier Bazar, Nishtar Park, Karachi, Pakistan
Email: info@paksunenergy.com
Call: 0332 4661894
WhatsApp: 0325 2702547